Privacy Policy

Privacy Policy

At Buy Lebanese Books we value all of our customers in Lebanon and International, and understand that you care about the privacy and security of your personal information related to any transaction. Our Privacy Policy applies to Buy Lebanese Books’s collection, storage, use and disclosure of personal information that may be collected by us when you interact with BuyLebaneseBooks.com, such as when you visit our stores or websites, or use our devices or applications or deal with customer service. Protecting the privacy and security of your personal information is a priority at Buy Lebanese Books, and we do our best to ensure that your personal information is always handled in a safe and responsible manner. For any questions regarding our Privacy Policy or any of our privacy practices, you may contact us at any time at info@buylebanesebooks.com

 

FAQ's on Privacy Policy

If you have any questions about this Privacy Policy, please contact us at info@buylebanesebooks.com or call customer service at +961 3 368 721
Buy Lebanese Books does not sell your personal information as we do not provide your name, phone number, address, email address or other personally identifiable information to third parties in exchange for money.

Analytics & Targeted Advertising

You may choose to opt out of automatically collected mailing list information, including cookies, Google Analytics and targeted advertising. Note that, as required by law, we will require you to prove your identity. We may conduct an identity verification by phone call or email. Depending on your request, we will ask for information such as your name, the last item you purchased from us, or the date of your last purchase from us. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.
You may choose to opt out from receiving marketing and promotional communications from Buy Lebanese Books at any time by opting out of our mailing list or simply by contacting us on info@buylebanesebooks.com. Even if you opt-out of receiving promotional communications, you may continue to receive emails and notifications relating to order confirmations, back order notifications,  and/or other business-related communications.
There is no method of transmission over the Internet that is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law. Our websites will allow you to create a Buy Lebanese books account for personal or business ue. When you do you, will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
At Buy Lebanese Books, we use your personal information across our company to provide you with a great customer experience and, as necessary, to administer our businesses. For example, we use your personal information to:
  • Provide you with products across our website;
  • To protect against deceptive and fraudulent activity;
  • Provide customer service by telephone and online;
  • Conduct research and perform analysis in order to measure, maintain, protect, develop and improve our products;
  • Administer sweepstakes, contests, promotions or surveys and provide appropriate notifications;
  • Communicate with you about special offers, events, or new products that may be of interest to you;
  • Customize and enhance the Buy Lebanese Books Websites and advertising;
  • Make communications necessary to notify you regarding security, privacy, and administrative issues; and
  • Manage our business.

5. With whom do we share personal information?

Protecting the privacy and security of your personal information is a priority at BuyLebaneseBooks.com , Buy Lebanese Books shares your personal information with:
  • Other entities within the Buy Lebanese Books enterprise. Buy Lebanese Books owns and operates other operations and businesses and we may share your personal information with our other business units and operations.
  • Partners. We provide personal information to our partners that provide product and service offerings or technologies that we think may be of interest to you.
  • Service providers, subcontractors and agents who perform services on our behalf. We provide personal information to third party service providers, subcontractors, and agents that work under contract on our behalf to provide certain services such as delivery service or shipping or customs. These third parties do not have the right to use personal information we provide to them in any way that is not authorized by Buy Lebanese Books. They are contractually obligated to use such information only as necessary to assist us and to maintain the confidentiality and security of such information and fulfill their tasks.
  • Credit card companies. Credit card transactions are handled by third party financial institutions and their vendors and contractors who receive credit card numbers and other personal information from us to verify the credit card numbers and process transactions. Although Buy Lebanese Books’s treatment of this information is governed by this policy, the use of your information by the third party financial institutions and their vendors and contractors will be subject to their own privacy policies.
  • Law enforcement officials and as required by law.
  • Your Consent. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.

(a) Information that you provide to us

You can browser BuyLebaneseBooks.com Website without submitting your personal information to us, although we may receive and collect certain personal information automatically, as outlined in Section 3(b) of this Privacy Policy, including Google website analytics regarding our website, information your Internet browser automatically sends when you visit our websites, and information collected by cookies. However, there are a number of circumstances in which you may need to provide us with your personal information. The most common of these circumstances include:
  • Making a purchase or placing an order
  • Creating an account on our website
  • Contacting customer service
  • Interacting with social networking networks & sites
  • Signing up for promotional communications
For your convenience, we have provided a summary description of each of these circumstances below:

Making a purchase or placing an order

When you make a purchase or place an order in our stores, place an order online or purchase, download, rent or stream digital books, periodicals, and other digital content ("Digital Content"), you may need to submit personal information to us.

Creating an account on our website

In order to use Devices, certain Apps and features of Buy Lebanese Books Websites, or to purchase or access Digital Content, you may be required to create a password-protected user account and provide us with personal information when you do so. Similarly, when you enroll in our Buy Lebanese Books Member Program, Buy Lebanese Books Educator Program, or B&N Kids’ Club we will ask you to submit personal information as part of your member profile. We will store and use this information to administer the programs and services in which you choose to participate, and as permitted by this Privacy Policy.

Contacting Customer Service

When you contact customer service, we may ask you to provide, or confirm, personal information so that we can better serve you.

Interacting with social media sites

Our Devices and Apps may provide you with the ability to enter (directly, or by authorizing us to download the information from a third party such as a social media site or application) personal information such as contacts or lists of friends. These or related applications may also allow you to provide information directly to social media sites including information about your purchases, physical location, or comments.

Signing up for promotional communications

If you sign up to receive promotional communications or notifications from us, we may ask you to provide personal information so that we can provide these to you.

(b) Information automatically collected

There are circumstances in which we automatically receive and collect information from you. The most common sources of this information include:
  • Web server logs
  • Cookies
  • Pixel tags or clear GIFs
  • Third party web analytics services
  • Targeted advertising
  • Your Device or Apps you use
  • Geolocation, including general and precise location information
  • Social media sites
  • Business partners, contractors, and other third parties
For your convenience, we have provided a summary description of each of these circumstances below:

Web server logs

When you visit a Buy Lebanese Books Website, our web servers may automatically log information that your browser sends us. For example, we may receive and collect: the name of the domain and host from which you access the Internet; the Internet Protocol (IP) address of the computer you are using; the date and time you access the Buy Lebanese Books Website; and the Internet address of the website from which you linked directly to the Buy Lebanese Books Website. We may also collect information regarding search queries run on the Buy Lebanese Books Website. We use this information to monitor the usage of the Buy Lebanese Books Websites and as necessary for our business.

Cookies

Like many online retailers, we and/or our third party providers use cookies to recognize you as you use or return to the Buy Lebanese Books Websites. This is done so that we can personalize and enhance your browsing and shopping experience. "Cookies" are small files that are placed in your browser to collect information about your activities on a Buy Lebanese Books Website. Cookies help us to: (1) speed navigation, keep track of items in your shopping bag and provide you with content that is tailored to you; (2) remember information you gave us so that you do not have to re-enter it; (3) determine the effectiveness of some of our and our third party partners' marketing efforts and communications; and (4) monitor the total number of visitors, pages viewed, and the total number of ads displayed. Browsers are typically set to create cookies automatically. You can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies entirely. To learn more about the types of cookies that we use and how to manage your cookie settings please click here to access our Cookie Policy.

Third party web analytics services

We work with third party service providers, including but not limited to Adobe Analytics, Google Analytics, and Localytics to help us better understand how you use the Buy Lebanese Books Websites. These third party service providers will place cookies in your browser to collect information such as how you were referred to the Buy Lebanese Books Website, how you navigate around the Buy Lebanese Books Website, what you purchase and what traffic is driven by various marketing methods. This information will help us to better serve you and provide you with more personalized information and product offerings. We do not allow third party service providers to collect your credit card information, e-mail address, or password information. These third party service providers may only use your personal information to perform services for us and may not share your personal information with anyone else, or use it for any other purpose, except on an aggregated, non-personally identifiable basis.

Targeted advertising

We may partner with third party advertising networks that collect IP addresses, unique device identifiers (UDIDs), browser type, operating system, time zone, country, referring pages, and other information through the use of cookies, web server logs and pixel tags on Buy Lebanese Books Websites, Apps, emails and on third party websites and emails. They use this information to provide you with advertisements that are customized to your particular preferences, including for companies that are not affiliated with us. You may see these advertisements on Buy Lebanese Books Websites and third party apps and websites, and across different devices you use. We may use this process to help us manage and improve the effectiveness of our marketing efforts. If you would like to learn more about the third party advertisers that may be aware of the fact that you visit Buy Lebanese Books Websites or use our Apps, and to understand your opt-out choices, please visit the website of the National Advertising Initiative here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads. Please understand that Buy Lebanese Books does not control these third party cookies, and you should check the privacy policies of third party advertising networks to see whether and how it uses cookies.

Your Device or Apps you use

When you use a Device or our Apps, we automatically collect information through the Device or App when it is connected to the Internet. For example, we may receive and collect information concerning device registration, operating system, settings, usage, firmware version, signal strength, search queries, network interaction, the name of the network from which you access the Internet, the Internet Protocol (IP) address of the device you are using, unique device identifiers (UDIDs), downloads, sideloaded content, configuration, or service information relating to any malfunction of the Device or App. This may include information regarding your activity on such Devices or Apps, such as books opened, date and time of use, time elapsed, page turns, bookmarks, annotations, or customer reviews.

Geolocation

In addition, to provide location-based services on Devices or through Apps, Buy Lebanese Books and third party application providers may automatically collect real-time geographic location information or other location-based information about you and your Device or other mobile device on which the App is installed. This information may be used to provide certain device or application functionality or to offer, provide and improve products and services.

Social media

We may provide you the ability to sign into a Buy Lebanese Books Website using a social media account such as a Facebook, Twitter, Instagram, Snapchat, or Google account, or use your social media accounts to share information from Buy Lebanese Books Websites, Devices or Apps. In these cases, as well as when you use a Buy Lebanese Books app on a social media site or choose to join (or "like") a Buy Lebanese Books page on a social media site, the social media site may provide us with certain information about you, including but not limited to your contacts and other "likes". In addition, we may share your information, including personal information, with third party vendors to facilitate your choice to sign into a Buy Lebanese Books Website or App using a social media account. Please see the privacy policy for the applicable social media site to learn more about how these sites share your personal information.

Business partners, contractors, and other third parties

We may collect personal information and other information about you from business partners, contractors and other third parties. This includes, but is not limited to, instances in which you affirmatively authorize third parties to provide us with information. Such information may be collected via, but not limited to, software applications that you download or use on your Device or that otherwise allow you to interact with the Buy Lebanese Books enterprise.
The way you choose to interact with BuyLebaneseBooks.com will depend on how we collect personal information from you.  For instance your name, e-mail address, billing address, shipping address, phone number, credit card, order history and other persistent identifiers that can be used to personally identify you.
BuyLebanesebooks.com will collect your personal information to provide an excellent service and, as necessary, to administer our business. Your personal information also allows us to communicate with you about special offers, promotions, and other marketing programs and news that may be of interest to you. By signing up to our website you consent to allow us to use your information for any marketing channels.  You always have the opportunity to unsubscribe from promotional emails by following the instructions included in each marketing email or by changing your preferences in your account.